Populix logo brand

AI Solutions

Grounded in validated market insight, Populix’s AI consultancy helps organizations adopt and implement AI across customer service, operations, product development, and team enablemen.

Trusted by local and multinational companies
Tokopedia
Tiket
StickEarn
Sinarmas
Djarum
Blibli
Goto
Kemenkop UKM
Lemonilo
Shopee
BRI
Koin Works
OJK
Pertamina
BRIN
IQVIA
KLHK
Isuzu
Goto Financial
Hyundai
AHM
Transjakarta
Tokopedia
Tiket
StickEarn
Sinarmas
Djarum
Blibli
Goto
Kemenkop UKM
Lemonilo
Shopee
BRI
Koin Works
OJK
Pertamina
BRIN
IQVIA
KLHK
Isuzu
Goto Financial
Hyundai
AHM
Transjakarta
Tokopedia
Tiket
StickEarn
Sinarmas
Djarum
Blibli
Goto
Kemenkop UKM
Lemonilo
Shopee
BRI
Koin Works
OJK
Pertamina
BRIN
IQVIA
KLHK
Isuzu
Goto Financial
Hyundai
AHM
Transjakarta
Wuling
WWF
Unilever
Exxon Mobil
Sasa
CIMB Niaga
INDEF
BPJS TK
GGV Capital
Baznas
Astra International
Wings
Dentsu
BCA Digital
Tiktok
Intudo
KrediOne
FORWOT
Tifa
Vital Strategies
Dyandra
Realme
Wuling
WWF
Unilever
Exxon Mobil
Sasa
CIMB Niaga
INDEF
BPJS TK
GGV Capital
Baznas
Astra International
Wings
Dentsu
BCA Digital
Tiktok
Intudo
KrediOne
FORWOT
Tifa
Vital Strategies
Dyandra
Realme
Wuling
WWF
Unilever
Exxon Mobil
Sasa
CIMB Niaga
INDEF
BPJS TK
GGV Capital
Baznas
Astra International
Wings
Dentsu
BCA Digital
Tiktok
Intudo
KrediOne
FORWOT
Tifa
Vital Strategies
Dyandra
Realme
Solution List

AI Solutions Service Offerings

Explore the Topic

AI CRM & Omnichannel Chatbot

AI CRM & Omnichannel Chatbot

A unified AI-powered customer engagement platform that deploys intelligent chatbots across all your customer touchpoints — WhatsApp, email, web live chat, and more. Integrated with CRM for a seamless 360° view of every customer interaction.

  • 24/7 intelligent response with context awareness
  • Seamless human handoff with full conversation history
  • CRM integration: lead scoring, pipeline, tracking.
  • Multi-language support (Bahasa, English, and more)
  • Analytics dashboard with sentiment & satisfaction metrics
Why Us

Research-grounded AI, delivered at speed

Strong AI models start with strong data. That is where Populix comes in.

Data Advantage

Access to Populix's 1M+ panel, proprietary Indonesian consumer data, and real-time market signals that supercharge our AI models.

Speed & Affordability

Deploy production-grade AI in weeks, at a fraction of what global consultancies charge. Local teams, global standards.

End-to-End Delivery

From strategy and scoping through model development to production deployment and ongoing optimization.

Why Us

Competitive Landscape

Populix AIGlobal ConsultanciesIn-house Teams
Local Data AdvantageDeep Indonesian panel dataGeneric global dataLimited internal data
Time to Deploy8-12 weeks6-12 months12-18 months
CostAffordable & transparentPremium ($500K+)High (hiring + infra)
ScopeStrategy → ProductionStrategy-heavyExecution only
Ongoing SupportContinuous optimizationProject-basedDepends on retention
Packages

Engagement Models

Starter

AI CRM chatbot on one channel. Ideal for pilot programs.

  • Single channel deployment
  • Basic CRM integration
  • 3-month support
Growth

Multi-channel AI + automation. For scaling AI operations.

  • Deployment Omnichannel
  • Process automation (2 flows)
  • Custom model (1)
  • 6-month support
Enterprise

Full AI transformation. Strategy, build, deploy, optimize.

  • All services included
  • Unlimited channels & flows
  • Dedicated AI team
  • 12-month partnership
👋 Schedule a 1:1 Consultation
Platform Survei Online Berbayar dan Analisis Riset Pasar